School Chain in Delhi — Compliance & Employment Disputes
Seven wrongful termination cases. refund fight with some parents. Regulators asking hard questions about certifications. When this 5-location school and college chain came to us, they were under pressure from every direction. Here's how we resolved it.
The Client is a School and Collage chain with 5 locations and around 150 teachers, trainers and administrative staff.
The Problem
- Seven former teachers had filed wrongful termination claims.
- A student's parent had filed a consumer complaint demanding a refund of full course fees.
- The School also faced regulatory questions about its certification claims.
What We Did Under the Retainer:
- Defended all seven wrongful termination claims — five dismissed, one settled at minimal cost, and one is pending with court.
- Resolved the consumer refund matter through mediation
- Reviewed and revised the school enrolment agreement, refund policy, and certification disclaimers
- Trained the HR team on documentation required for compliant terminations
- Advised on regulatory compliance for the institute's certification claims
Final Result: Maximum wrongful termination claims resolved. No further wrongful termination claims in the following year. The new enrollment agreement reduced refund disputes by over 70%.
