Logistics & Warehousing Company in Bhiwadi — Contract dispute & Debt Recovery
A logistic company with 250 employees and 80 vehicles engaged us on Monthly retainer model, because they were facing ₹95 lakh stuck in payment disputes with two large e-commerce clients, ongoing issues with truck owner-operators, and unpaid insurance claims for damaged goods. Here's how we recovered their money and fixed the problem at its root.
The Client is a mid-sized logistics and warehousing company serving e-commerce and FMCG clients, with around 250 employees and a fleet of 80 vehicles.
The Problem
- Payment Dispute with two large e-commerce clients totalling over ₹95 lakh,
- Ongoing issues with truck owner-operators, and insurance claim disputes from goods damaged in transit.
What We Did Under the Retainer:
- issued legal notices to both clients who were refusing to pay and started arbitration to get the money back
- Drafted new contract for truck owner-operators so no one could misuse the company's vehicles
- Got the disputed insurance claim paid by carefully handling the paperwork with the insurer
- Set up a clear process for damaged goods — including mandatory photos on the spot as proof
Final Result: Recovered ₹85 lakh of the ₹95 lakh disputed amount within 8 months. Reduced future payment disputes by tightening contract terms upfront with new clients.
